All traffics don't count on Alexa!

Hi,

My Alexa since yesterday don’t count any traffic but everything right in Google Analytics!!

there is any problems in your servers or my account??

In our reports everything looks normal we haven’t received any similar complaints yet, please give us access to your alexa.com and we will check everything.

We are experiencing the same problem with our project regarding Alexa traffic, do you have an update on this matter?

Please send us access to your alexa.com account to support@sparktraffic.com, we need to check everything with your website and see the traffic reports.

We’ve removed your login and password, please do not show such information publicly.
You have some errors in your alexa.com account:

This is what we have 100% scanned and no errors. Still the traffic count and alexa ranking droping

Please click at the Scan My Site button to get the current state.