Add mini professional credit to my account

My recent order seems to be not sent to your system.
Please add mini professional 1 month credit to my account.

Please tell us the payment reference number.

#OWEE1Z95P2OGHSMP

I think I normally receive two emails (one from paypal, and another from sparktraffic), but this time I only received from paypal.

We need to know the PayPal’s reference number please(It is called Transaction ID).
The one you sent is our internal order id.

How about this one? 5NY09440ET8191728

You have it in your account now.